Every attorney has at least one story. A client who turned what should have been a manageable matter into months of wasted time, unpaid invoices, and unnecessary stress. What most of those stories have in common is this: the warning signs were there at the intake conversation. We just were not paying attention to them, or we were, and we took the case anyway.

Before getting into what a genuinely difficult client looks like, it is worth separating that category from one that often gets lumped in with it unfai

When I started my practice, my rates were low. Not accidentally low. Deliberately low, because I was afraid. I was afraid that if I charged what more established attorneys charged, prospective clients would walk out the door and find someone cheaper. What I learned over the following years is that this fear, while understandable, was almost entirely wrong, and that the way I had been thinking about pricing was not serving me or my clients.

The fear that drives undercharging is almost universal among attorneys in the early years of practice. You are new. You do n

When I look back at the referral sources that have genuinely moved the needle for my practice, almost none of them came from a bar association mixer or a structured networking event. They came from attorneys I knew, respected, and had built real relationships with over time. This is what that actually looks like in practice, and how you can build it intentionally without it feeling manufactured.

Every interaction you have with opposing counsel is a data point. Every email, every phone call, every motion hearing. Other attorneys are watching how you handle yourself, and they remember. Not just t

Early in my practice I hired a well-known law firm marketing agency. I signed a 24-month contract, paid them several thousand dollars a month, and trusted them to build my online presence. Two years later I had paid a significant sum, received almost nothing of value, and spent additional money settling a contract dispute and rebuilding my website from scratch. This is that story, and what I wish I had known before I signed.

The pitch was compelling. A rebuilt website, weekly blog content, and ongoing SEO work, all from an agency that specialized specifically in law firms. The contract was 24 months at a rate t

I was at Campbell Law School recently talking to a room full of students who were seriously considering small firm practice or going out on their own after graduation. The questions I got were not about choosing a practice area or setting up an LLC. Almost every question in that room came back to one thing: money.

A few years into running my own firm, everything looked fine from the outside. It was me and one partner, an office-sharing arrangement, a shared paralegal. We were covering expenses. We were paying ourselves. Nobody was in crisis.

The standard advice for new firm owners is to pay yourself as little as